Position: Community Support Specialist; Full-Time; Based in Texas (Preferred) or Remote

Who We Are

The Water Finance Exchange (WFX) is a partnership between federal and state stakeholders, communities, philanthropy, and the financial sector to address the funding shortage of water infrastructure projects for thousands of American communities. A 501(c)(3) not-for-profit, WFX is comprised of a team of water and finance professionals devoted to supporting communities across the U.S. reach sustainable water infrastructure solutions, encompassing economic, public health, and environmental needs.

Our model is to provide neutral, third-party expertise to develop water solutions for small and underserved communities from the ground up, rather than top-down. We work at a local level together with communities to provide support to reach sustainable water solutions while providing accessible financing opportunities to remove roadblocks that prevent projects from launching.

WFX believes it can support the efforts of small, rural, and disadvantaged communities to access funding by assembling the best expertise, building trusted relationships with communities, completing projects, and disseminating information about recurring issues and solutions that allow for scaling-up funding of similarly situated communities and regional initiatives. WFX aims to serve as a national platform to accelerate the adoption of best practices, increase the ability of smaller communities to access financing, and close the water infrastructure equity gap across the country.

Launched in 2020, WFX has created a pipeline of community water infrastructure project opportunities and is expanding its efforts to match the new federal and state investments in water infrastructure.

As part of its growth, WFX is seeking to add a Community Support Specialist to its core team.

Job Summary

WFX is seeking a Community Support Specialist to assist in supporting communities in Texas that are working to implement sustainable infrastructure solutions. WFX continues to increase its footprint in Texas and this staffing position would work directly with WFX’s Community Engagement Manager in Texas, WFX’s Director, Texas Infrastructure Fund, and the greater WFX Programs team.

This position will actively manage the flow of information across teams, contributing to a more streamlined and efficient work environment.

The Community Support Specialist is responsible for managing key aspects of WFX’s operations in Texas, focusing on funding application support, record-keeping, and coordination. This role involves efficiently organizing team schedules, following funding application processes, maintaining accurate documentation, and ensuring effective communication within the team. The coordinator plays a vital role in supporting day-to-day activities, facilitating collaboration, and contributing to the overall efficiency of the Texas team and other responsibilities, as needed.

The ideal candidate should be self-determined, flexible, motivated, and enthusiastic about learning and advancing their career. WFX has a satellite office in San Antonio, Texas, but the majority of the team works remotely.

Responsibilities

Key responsibilities include the following:
  • Funding Application Support:
    • Provide assistance in the preparation and submission of funding applications, with the potential to take on grant writing responsibilities in the future.
    • Stay informed about various funding opportunities and their respective deadlines.
    • Collaborate proactively with team members to gather necessary information for funding applications.
  • Record Keeping, Reporting and Event Coordination:
    • Maintain accurate and organized status updates related to scheduling, funding applications, and other administrative processes.
    • Regularly review and update documentation to reflect the most current information.
    • Coordinate logistics for meetings, events, and travel arrangements.
  • Team and Community Coordination:
    • Coordinate and manage schedules for team members, meetings, and events.
    • Schedule appointments, interviews, and conference calls.
    • Ensure calendars are updated and efficiently organized.

Minimum Requirements

  • Experience working on a small team and filling multiple roles.
  • Proficiency in MS office programs (Word, Excel, PowerPoint).
  • Strong organization and coordination skills, including schedule management across calendars.
  • Enthusiasm and willingness to learn.
  • Attention to detail and an ability to work on multiple projects and deadlines simultaneously.
  • Intellectual flexibility and adaptability for working a wide range of industries and assignments.
  • Spanish language skills strongly preferred.

Preferred

  • Familiarity with Salesforce.
  • At least 3-5 years of experience in administrative roles or program coordination within the water sector.
  • Knowledge of the State Revolving Funds and navigating other federal infrastructure funding sources.

Remuneration

This is a full-time position based in Texas or remote (Central Time Zone preferred).  Salary commensurate with experience. WFX offers a competitive benefits package that includes vacation and sick leave, and a comprehensive health plan.

How to Apply

Applicants should submit the following to info@waterfx.org:

  • A cover letter of qualifications;
  • Resume (applicant may be asked to follow-up with professional references)