Search
Menu

Application

Position: Tennessee Community Support Manager, Full-Time (Based in Tennessee)

Job Summary

WFX is seeking a Tennessee Community Support Manager to support organizational priorities in Tennessee, including supporting communities in the state that are working to implement sustainable infrastructure solutions, navigating funding opportunities and innovative financing solutions, and supporting regional strategies to address shared water management challenges. This staffing position would work directly with WFX’s Southeast Community Support Director to lead engagements with communities in Tennessee, manage community referrals and support, and provide direct technical assistance. This can include routine water and wastewater system capital needs assessments, identifying pathways for funding those needs, and coordinating with WFX’s Community Financial Services team to develop financial and economic tools, including rate and affordability analyses for smaller utilities. In addition, this new hire will support efforts in Tennessee to develop and implement regional solutions for appropriate communities to achieve economies of scale solutions for water and wastewater services.  

This position is responsible for communicating with communities and leaders, conducting outreach with partner organizations, and providing direct technical assistance and support to communities in partnership with WFX’s internal team. This can include routine and complex financial and economic information, as well as issues pertaining to water utilities, such as rate and affordability analyses for smaller utilities. In addition, the position will focus on project development, financial feasibility analysis, and programmatic assistance. 

Travel to communities in the service area to conduct site visits and support technical assistance activities will be required and is expected to be approximately 20-25% of the employee’s effort. 

Responsibilities

Key responsibilities include the following:

  • Lead and conduct direct outreach to communities in Tennessee to market WFX’s technical assistance and pre-development services. Serve as the main point of contact for engaged communities.
  • Engage communities and conduct first due diligence needs assessments. 
  • Serve as technical assistance support, coordinating services for communities and working with WFX team and its partners to provide expertise.
  • Build trusted relationships at various levels within the community, including with community members, city staff, political leaders, utility managers, and engineers.
  • Maintain accurate and organized status updates related to scheduling, funding applications, and other administrative processes.  
  • Navigate various funding and financing opportunities with communities with a comprehensive understanding of requirements and deadlines. 
  • Update project summaries and track deliverables in Salesforce CRM. 
  • Provide a monthly community tracking report to the Community Support Director. 

Minimum Requirements

  • Must have an undergraduate (Bachelor’s) degree, preferably in Engineering, Finance, Accounting, or Economics or equivalent experience. 
  • 3-5 years of experience in relevant sectors of community engagement, public utilities, finance, or municipal governance. 
  • Proficiency in MS Office programs (Word, Excel, PowerPoint). 
  • Strong writing and editing skills, including comfort working with long technical reports. 
  • Enthusiasm and willingness to learn. 
  • Attention to detail and an ability to work on multiple projects simultaneously. 
  • Intellectual flexibility and adaptability for working with a wide range of industries and assignments. 

Preferred

  • Graduate degree (MA, MS, and/or MBA) in Economics, Public Policy, Engineering, or Finance. 
  • At least 5-10 years of experience in municipal government, the financial sector, or the water supply and sanitation sector. 
  • Knowledge of the State Revolving Funds and other infrastructure funding sources. 
  • Experience working with/engaging with small, rural, and underserved communities in Tennessee. 

Remuneration

This is a full-time position based in Tennessee. Salary commensurate with experience. WFX offers a competitive benefits package that includes vacation and sick leave, as well as a comprehensive health plan.

Please find below the requested information for the Application. For any questions, please contact Lia Clark, WFX’s Senior Vice President of Technical Assistance, at lclark@waterfx.org

For the application questions below, please respond to each individual question with the requested information and provide your Resume and Cover Letter. The second part of this form will ask for short answer questions in response to the prompt provided.

Applicant Information